Terms of Service

1. Service Description

QATE is an AI-assisted UI testing platform that provides:

• Automated application discovery and mapping
• Conversational test creation and execution
• AI-powered failure analysis
• Automated test healing and bugfix suggestions
• Integration with third-party development tools

2. Account Registration

To use QATE, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription Plans and Payments

3.1 Plans

QATE offers a free tier with limited features and paid subscription plans with additional capabilities. Plan details and pricing are available on our website.

3.2 Token Packages

Certain features consume tokens based on usage. You may purchase additional token packages as needed. Purchased tokens do not expire. If you delete your account, any unused tokens are forfeited; if we terminate your account without cause, we will refund the value of unused purchased tokens on a pro-rata basis.

3.3 Billing

Paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). Token packages are billed at the time of purchase. All prices are stated in euro (EUR) and exclude VAT unless stated otherwise.

3.4 Refunds and Right of Withdrawal

Except as set out below, payments are non-refundable.

If you are a consumer (an individual purchasing outside your trade, business or profession) resident in the European Union, you have a statutory right to withdraw from a purchase within 14 days without giving a reason.

• Token packages. Tokens are digital content supplied immediately. At checkout you are asked to expressly request immediate supply and to acknowledge that you thereby lose your right of withdrawal once the tokens are credited to your account. If you have not given that consent, or if the tokens have not yet been credited, you may withdraw within 14 days for a full refund.
• Subscriptions. You may withdraw from a new paid subscription within 14 days. If you asked us to begin the service during that period, we may charge you a proportionate amount for the period actually used before you withdrew.

To exercise your right of withdrawal, contact us at legal@qate.ai with your account e-mail and the purchase concerned. We will refund you using the same payment method, without undue delay and within 14 days of receiving your notice.

Nothing in these Terms limits any mandatory statutory right you have as a consumer, including rights in respect of services that are not as described.

3.5 Price Changes

We may modify pricing with 30 days' notice. Continued use after the effective date constitutes acceptance of the new pricing.

4. Your Data

4.1 Your Content

You retain ownership of all code, test data, and other content you upload to QATE ("Your Content"). By using the Service, you grant us a limited license to process Your Content solely to provide and improve the Service.

4.2 Data Storage

Your Content is stored within the European Union. We implement appropriate technical and organizational measures to protect your data.

4.3 Data Processing

Our processing of personal data is governed by our Privacy Policy, which forms part of these Terms.

4.4 Data Deletion and Export

You can export a machine-readable copy of your data, and permanently delete your account and all of Your Content, at any time from your account settings. Deletion takes effect immediately and cannot be undone. Records we are required to keep by law — principally invoices held by our payment processor for statutory accounting periods — are retained as described in our Privacy Policy.

If we terminate your account, we will delete Your Content within 90 days, subject to the same legal retention requirements.

5. Third-Party Integrations

5.1 Available Integrations

QATE integrates with third-party services including but not limited to:

• GitHub
• Bitbucket
• Jira
• Anthropic
• OpenAI
• Microsoft Azure AI Services

5.2 Third-Party Terms

Your use of third-party integrations is subject to the respective terms and conditions of those providers. You are responsible for compliance with those terms.

5.3 Authentication

When you connect a third-party service, you authorize QATE to access your account on that service to provide the requested functionality. You may revoke this access at any time through your QATE account settings or the third-party service.

5.4 No Liability for Third Parties

We are not responsible for the availability, accuracy, or reliability of third-party services. We do not endorse and are not liable for any acts or omissions of third-party providers.

6. Acceptable Use

6.1 Authorisation to Test Target Systems

QATE performs automated actions against the applications, websites, APIs and systems that you direct it to ("Target Systems"), including signing in with credentials you supply and sending automated requests. This is the core function of the Service, and you control which systems it is pointed at.

You represent and warrant, for every Target System you configure or test, that:

• You own it, or you have obtained the explicit authorisation of its owner or operator to perform automated testing against it;
• Your testing does not breach any contract, acceptable use policy, or terms of service applicable to that system;
• You are entitled to supply and use any credentials you enter into QATE for that purpose; and
• Your testing complies with all applicable laws, including laws on unauthorised access to computer systems.

We do not verify ownership of, or authorisation for, any Target System, and we rely entirely on your representation above. You must not use QATE against any system you are not authorised to test, including for penetration testing, credential testing, scraping, load generation, or denial-of-service purposes against third parties.

6.2 Prohibited Conduct

You further agree not to:

• Use QATE for any unlawful purpose
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service
• Reverse engineer, decompile, or attempt to extract the source code of QATE
• Use QATE to develop a competing product
• Share your account credentials with others
• Exceed rate limits or abuse the Service in a way that impacts other users
• Upload malicious code or content that infringes third-party rights

6.3 Enforcement

We may suspend or terminate access immediately, without notice, where we reasonably believe the Service is being used against a system without authorisation or otherwise in breach of this section.

7. Intellectual Property

7.1 Our Property

QATE, including its software, design, logos, and documentation, is owned by Praxie Group BV and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service.

7.2 Feedback

If you provide feedback or suggestions about QATE, we may use them without obligation to you.

8. Service Availability

8.1 Best Effort

We provide QATE on a "best effort" basis. We do not guarantee any specific uptime or availability.

8.2 Maintenance

We may perform maintenance that temporarily affects availability. We will endeavor to provide advance notice when possible.

8.3 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

• THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE
• DEFECTS WILL BE CORRECTED
• THE SERVICE IS FREE OF VIRUSES OR HARMFUL COMPONENTS
• THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM
• WE ARE NOT LIABLE FOR ANY LOSS OF DATA, PROFITS, OR BUSINESS OPPORTUNITIES

These limitations apply regardless of the legal theory on which the claim is based.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded. If you are a consumer, the exclusions and limitations in Sections 9 and 10 apply only to the extent permitted by mandatory consumer law, and your statutory rights are unaffected.

11. Indemnification

You agree to indemnify and hold harmless Praxie Group BV and its officers, directors, and employees from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any testing you perform against a Target System without the authorisation warranted in Section 6.1, including any claim brought by the owner or operator of that system

This section does not apply to the extent you are a consumer and mandatory consumer law provides otherwise.

12. Termination

12.1 By You

You may terminate your account at any time through your account settings.

12.2 By Us

We may suspend or terminate your access if you violate these Terms or for any other reason with reasonable notice.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will survive.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of Belgium. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Belgium.

If you are a consumer resident in the European Union, this does not deprive you of the protection of mandatory provisions of the law of your country of residence, and you may also bring proceedings in the courts of that country. The European Commission's online dispute resolution platform is available at ec.europa.eu/consumers/odr.

15. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• Waiver: Failure to enforce any right does not waive that right.
• Assignment: You may not assign these Terms without our consent. We may assign our rights freely.

16. Contact Us

For questions about these Terms, contact us at:

By using QATE, you acknowledge that you have read, understood, and agree to these Terms of Service.